Refunds and pass guarantee

Last updated: 24 October 2026

7-day refund on any plan

If the product isn't right for you, email support@abaexamcoach.com within 7 days of purchase and we'll refund you in full, as long as you have answered fewer than 150 paid questions.

Retake Rescue pass guarantee

If you buy Retake Rescue, prepare with it, and don't pass the BCBA exam, we'll refund the full price. To qualify:

1. You take the BCBA exam within 6 months of buying Retake Rescue.
2. Before your exam date, you finish the free diagnostic and at least 2 full timed mock exams in your account, and score at least 70% on your most recent mock.
3. You email us within 30 days of receiving your result, with a copy of your official score report (you may hide your candidate number).

One guarantee refund per person. Once a guarantee refund is paid, your access ends.

How refunds are paid

Lemon Squeezy, our reseller, processes all refunds to the original payment method. Refunds usually arrive within 5 to 10 business days, depending on your bank.